Claims processing
We aim to remove the entire claim/complaint process from your desk, handling everything from loss/damage to overcharge/delay/service issues, and all types of complaints, as well as credit card charge backs.
Reports
In addition to our claims processing services we provide you reports which contain claim ratio, total damage per foreman, total damages per branch, type of claim and other customize parameters that will enable you to optimize your operations.
Consultancy
Should you need counsel to make your company better, it is included in our service plans!
We will share with you our experience and will show you how to get your administrative department more organized! We will consult your foremen how to organize the contract/bill of lading and leave the clients house with a great reference letter!
Updates of new laws and regulations
Our claims management specialists are familiar with local laws and regulations pertaining to their specialty territory. To defend your company against complaints, we will work with you on a sales policy that will help notified your clients properly of the services, additional charges, and of course the laws that may exist.
The end result?
We become your customer service and claims department with measurably better claims efficiency & effectiveness, and the key to your customer satisfaction!
Cancellation policy
There is no penalty or charge for cancelling your service with us. However when you cancel your service, it will go into effect at the end of your billing period for that month. We are confident that you will be satisfied with our services.